What This Article Covers

• How to enable AI Touchups on an event

• How to apply a Quick Preset to configure enhancements in one step

• How to build a custom enhancement configuration across all categories

• How to adjust the intensity of individual enhancements

• How to test your configuration before your event

• Troubleshooting common AI Touchups issues

How AI Touchups Works

AI Touchups automatically applies professional photo enhancements to every image captured at your event. You configure which enhancements are active and at what intensity — then the AI processes each photo according to your settings before delivery to guests.

Enhancements are grouped into seven categories: Skin & Complexion, Face & Features, Lighting & Exposure, Color & Tone, Cleanup & Background, Sharpness & Quality, and Style & Finish. Each enhancement can be toggled on or off and set to Low, Med, or High intensity.

Before You Start

You need an active event in your Snappic dashboard before enabling AI Touchups.
AI Touchups is only available on Business, Premium and Scale Packages.

How to Enable AI Touchups on an Event

Open your event in the Snappic Dashboard.
Go to Event Options and select AI Touchups.

This opens the Event Touchup Config screen. You will then be able to use a quick preset or set up your own individual enhancements.

Using Quick Presets

Quick Presets are pre-configured enhancement combinations designed for common event types. Selecting a preset enables a curated set of enhancements in a single click.

Available presets:

Preset	Best for
Quick Face Fix	Fast skin and lighting cleanup
Event Rescue	Fixing bad venue lighting and noise
Photobooth Pop	Vibrant, fun photobooth look
Headshot Pro	Corporate-ready polish
Soft & Romantic	Weddings and gala events
Editorial Look	Magazine-ready polish

To apply a preset:

On the Event Touchup Config screen, locate the Quick Presets section.

Click the preset you want to apply.

The selected enhancements are activated automatically. You can review or adjust individual enhancements after applying a preset.

💡Tip: Apply a preset first, then fine-tune individual enhancements to match your specific venue and lighting conditions.

Configuring Custom Enhancements

If you want full control over which enhancements are active, configure them manually in the Enhancements section. Enhancements are grouped into seven categories.

On the Event Touchup Config screen, scroll to the Enhancements section.
Click a category row to expand it.

Toggle each enhancement on or off using its toggle switch.
For enhancements with an Intensity control, select Low, Med, or High.

Enhancement Reference

The tables below list every available enhancement by category.

Skin & Complexion

Enhancement	What it does
Remove blemishes	Reduces temporary blemishes and skin imperfections
Smooth skin	Softens skin texture for a polished look
Even skin tone	Reduces uneven patches and discoloration
Reduce under-eye circles	Lightens dark circles under the eyes
Reduce shine/oil	Minimizes oily or shiny areas on the skin
Minimize wrinkles	Softens the appearance of fine lines and wrinkles

Face & Features

Enhancement	What it does
Whiten teeth	Brightens teeth for a cleaner smile
Enhance eyes	Adds clarity and definition to the eyes
Fix red-eye	Removes red-eye caused by flash
Remove stray hairs	Cleans up flyaways and loose hairs around the face
Fix glasses glare	Reduces reflections and glare on glasses lenses
Enhance smile	Subtly improves the natural appearance of a smile

Lighting & Exposure

Enhancement	What it does
Fix uneven lighting	Corrects patches of uneven illumination across the image
Brighten faces	Adds brightness to faces in darker conditions
Reduce harsh highlights	Recovers blown-out highlights from strong light sources
Fix harsh flash	Softens flat or overlit areas caused by direct flash
Add fill light	Lifts shadows to reveal detail in darker areas
Fix backlighting	Corrects underexposed subjects against bright background
Fix mixed lighting	Balances images affected by multiple light sources of different colors

Color & Tone

Enhancement	What it does
Auto white balance	Corrects overall color temperature automatically
Fix skin color cast	Removes unnatural color tints from skin tones
Warm up tones	Adds warmth to the overall color palette
Cool down tones	Shifts the image towards a cooler, cleaner tone
Enhance vibrancy	Boosts the richness of colors without oversaturation
Black & white	Converts the image to black and white

Cleanup & Background

Enhancement	What it does
Remove background distractions	Reduces or removes distracting elements in the background
Blur background	Applies a background blur to draw focus to subjects
Desaturate background	Removes color from the background while keeping subjects in full color
Remove unwanted objects	Removes specified objects from the background
Fix clothing wrinkles	Reduces visible wrinkles on clothing
Remove lanyards/badges	Removes lanyards and event badges from the image

Sharpness & Quality

Enhancement	What it does
Sharpen faces	Increases facial detail and definition
Reduce noise/grain	Reduces digital noise from high-ISO or low-light shots
Fix motion blur	Sharpens areas affected by subject or camera movement
Enhance detail	Increases overall image clarity and fine detail

Style & Finish

Enhancement	What it does
Add vignette	Adds a subtle darkened border to frame the image
Film grain overlay	Adds a cinematic film grain texture
Cinematic color grade	Applies a film-inspired color grading treatment
Magazine-ready finish	Applies a high-end editorial look
Corporate polish	Applies clean, professional finishing suited to business events
Romantic/soft look	Adds a soft, warm, romantic finish
Warm vintage	Applies a warm, faded vintage treatment
Bright & airy	Produces a clean, light, airy finish

Testing Your Configuration

Before your event, test your enhancement configuration against a real photo to confirm results are correct.

On the Event Touchup Config screen, click Test.

The Test Touchup Configuration dialog opens.

Upload a test photo by dragging an image into the upload area or clicking to browse. The image must be JPG or PNG and under 5 MB.
Click Run Test.

The processed image is displayed in a before-and-after view with a draggable slider. Drag the slider left and right to compare the original and enhanced versions.

Click Test Again to upload a different image, or click Close to return to the configuration screen.

💡Tip: Test with a photo taken under conditions similar to your event venue — ideally with the same lighting setup you plan to use. This gives you the most accurate preview of results on event day.

Troubleshooting

Why is the AI Touchups option not appearing in my Event Options?

AI Touchups must be available on your plan. If the tile is not visible in Event Options, contact support to confirm whether AI Touchups is included on your current plan.

Why do enhancements not appear to be applying to photos at my event?

Confirm that AI Touchups is enabled on the event and that at least one enhancement is toggled on. If AI Touchups is enabled and enhancements are active but results are not visible, contact support — photo processing may need to be checked.

Why does the test result look different from what I see at the event?

The test tool processes a single uploaded image using your current saved configuration. If you have made changes to your enhancement settings after running the test, run the test again to see updated results. Also, confirm that the test photo reflects your actual event lighting conditions.

Why is the enhancement producing unnatural-looking results?

High intensity settings can produce over-processed results, particularly for Smooth skin, minimize wrinkles, and Whiten teeth. Reduce the intensity of the affected enhancement to Low or Med and run a new test.

Why is the background blur affecting the subject as well as the background?

Blur background works best when subjects are clearly separated from the background. If the subject and background have similar tones or the subject is close to the frame edge, blending may occur. Reduce intensity or disable the enhancement if results are unsatisfactory.

Why does the test upload fail?

The test tool accepts JPG and PNG files only, with a maximum file size of 5 MB. If your upload fails, confirm the file format and size before trying again.