This article will walk you through setting up printing on Windows using the Snappic Windows Print Server. You'll learn how to install the correct printer drivers and required dependencies and configure the print server for both standard and strip print formats.
Table Of Contents
Important Notes
For this article, we are using the DNP RX1 printer.
Ensure your Windows device has internet access to download the necessary software.
Do not use public WiFi, as firewalls or security settings may block communication with the iPad, preventing the iPad and PC from communicating. (This is an issue 99% of the time on Venue/Public WiFi)
The printer must be powered on and connected to the Windows device via USB.
Make sure the printer is set as the default printer.
Bonjour and iTunes are required for the Snappic Print Server to detect and communicate with the iPad. (*we have noticed recently that opening iTunes improves the stability and may be needed for wired printing)
Adjust margins if the output is not centred or is too close to the edge.
*we haven't been able to check this. It is a support observation
Printer Driver & Dependencies
Printer Driver
Go to the printer manufacturer's official website and search for your printer model driver for Windows.
Most commonly used printers:
Download the latest driver version that is compatible with your printer and an OS version.
Find the Downloaded file.
Extract the Downloaded ZIP file by right-clicking and selecting Extract All, as it can't be installed from inside the zip Folder.
Next, select the Show extracted files and then Extract them.
Run the installer and follow the prompts to install the driver.
Bonjour
Download and install Bonjour for Windows.
Once Bonjour is downloaded, navigate to the Download destination and install Bonjour
Windows Print Server
Download and install Snappic Windows Printer Server.
Once Windows Printer Server is downloaded, please navigate to the Download destination and Start the installation. Select the Create a Desktop shortcut and install.
Setting up Windows Printer Server
Selecting the Correct Printer
Select the Printer server from the desktop and start the app.
Once the printer server opens find your printer and select it under the Printers Dropdown
Configuring the Windows Print Server
Configuring Standard (4x6 print)
Select the Standard Configuration tab, select Edit, and then Advanced.
Here, we will make sure that the Paper Size of 6x4 is selected and the 2-inch cut is disabled. Then, we can save the settings.
Configuring Strips (2x6 print with a cut)
Select the Strips Configuration tab, select Edit, and then Advanced.
Here, we will make sure that the Paper Size of 6x4 is selected and the 2-inch cut is Enabled. Then, we can save the settings.
Installing iTunes
Downloading iTunes can be done from the Microsoft Store on Windows PCs
Download and install iTunes for Windows. (Only required if you are using wired printing — iPad connected via cable to the Windows device.)
Open iTunes to confirm that your iPad is detected when connected via USB.
Disable any active firewalls on the Windows device that may block network communication. and disable firewalls created by third-party antivirus software as it will affect the network visibility.
Need Help? Contact Support
Visit the Snappic Help Center
Chat directly from your dashboard for live support
With the correct drivers and server configuration, your printer will be fully optimized for use with the Snappic Windows Print Server. Follow these steps for reliable printing during your events.