Navigating the Snappic app is designed to be intuitive and straightforward. This guide explains how to explore the app’s interface and manage its core settings, including accessories, competitions, camera, and printer configuration. Whether you’re setting up for the first time or refining your workflow, this article helps ensure your events run efficiently.
Table of Contents
Important Notes
Navigating the Snappic App
Navigating the Snappic Configuration Page
Select Accessories
Configure Competition
Configure Camera
Configure Printer
Tap to Manage Queue
Camera Settings
Contact Support
Important Notes
Events cannot be created directly on the Snappic app. All event creation must be done via the Snappic Dashboard (https://app.snappic.com ).
The event must be refreshed on the Snappic app after any changes are made to the event.
If an orange banner appears, verify that your event is paid for, the iPad's timezone and time are correct, and then contact support.
The Snappic app is used to run events
We can only make minor changes to the App.
Navigating the Snappic App
When you open the Snappic app, you will see options to view Live, Upcoming, or Past events. If you do not see any Live events, double-check the event start date, your timezone settings on the dashboard, or the iOS device's timezone. You can also tap Refresh (This refreshes only the Live and upcoming events, and it will not refresh the event itself).
When you click the Three-Striped Menu Icon, the following options will be available:
Pencil Icon to change the Device Name
A refresh icon to refresh the app.
A Bug icon to upload app logs, when requested from support, for our development team.
Events show all Live, Upcoming, or Past events.
Legal will open Snappic's End-User License Agreement (EULA). The legal page also has a Chat button on it for live support access.
The option to Log Out
The Snappic app version
Navigating the Snappic Configuration Page
The Configuration Page is your central hub for managing event functionality.
Key sections include:
Back Button: Returns to the previous section.
Event Name: Displays the current event title.
Refresh Button: Updates the app with the latest changes from the Snappic Dashboard.
Event Details: Shows all event information entered on the dashboard, including start and end dates. Always confirm accuracy here.
Configuration Section:
Manage experiences (e.g., Stills, AI Effects).
Toggle features on/off for the event (blue = active, grey = disabled).
Select Accessories: Connect compatible hardware (see section below).
Configure Competition: Adjust competition options.
Configure Camera: Select the active camera.
Configure Printer: Connect and configure your printer.
Queue Management: Track session uploads.
Start Sharing Station: Launch a separate sharing device (requires a Sharing Station licence).
Start Photo Booth: Begin the event—this opens the camera interface.
Select Accessories
Snappic integrates with several hardware partners to enhance booth functionality, including standard booths, 360 booths, Glambots, and LED accessories.
Here’s how to manage accessories:
Go to Select Accessories to connect compatible devices.
If your device isn’t appearing, check compatibility or contact Snappic support.
You can also enable:
Device Motion for 360 booths.
Volume Buttons to act as Bluetooth camera triggers.
Configure Competition
The Competition Configuration lets you preview both winning and losing screens before your event.
You can:
Simulate prize outcomes.
Preview the winning and losing screens to confirm correct display.
Configure Camera
You can select your preferred camera source based on your device and setup.
Options include:
Built-in Camera: Default iPad or iPhone camera.
Tethered Cameras: Connect and select a DSLR or GoPro.
Refer to dedicated GoPro and DSLR setup guides in the Help Center for connection steps.
Configure Printer
Once your printer is set up, select Configure Printer to connect it to your event.
Options include:
Snappic Print Server: Connect via wired or wireless setup.
AirPrint: For direct wireless printing from compatible printers.
Ensure your printer driver is active and correctly connected before starting your event.
Tap to Manage Queue
This feature allows you to monitor and manage uploads.
You can view session progress, identify pending uploads, and ensure all content syncs correctly during and after the event.
Camera Settings
This section opens when you tap Start Photo Booth.
Here, you can fine-tune various options such as exposure, filters, AI Glam, countdown settings, and more.
Contact Support
Need Help? Contact Support
Visit the Snappic Help Center
Chat directly from your dashboard for live support