Snappic is fully aligned with the General Data Protection Regulation (GDPR), reflecting our strong commitment to privacy, security, and data protection for all users and guests.

Important Notes
How GDPR Applies to Snappic
Steps Snappic Has Taken
Security
Tools to Assist Users
Data Processing Agreement (DPA)
GDPR Features and Supported Services
Contact Support

Important Notes

This article provides guidance on Snappic’s GDPR compliance but does not constitute legal advice.
We recommend consulting a legal professional to understand how GDPR applies to your organization.
The GDPR applies to all companies processing personal data of EU residents.

How GDPR Applies to Snappic

The GDPR protects personal data—any information relating to an identified or identifiable individual.

It defines two main roles:

Controllers – Decide how and why personal data is processed (e.g., event professionals using Snappic).
Processors – Process data on behalf of controllers (e.g., Snappic as a service provider).

Snappic acts as a data processor, while event professionals using Snappic are data controllers.

Steps Snappic Has Taken

To comply with GDPR, Snappic has:

Implemented technical and organizational measures to secure personal data.
Established data breach notification policies to alert users without undue delay.
Revised our EULA and Privacy Policy to include data processing clauses.
Created procedures to assist users in handling data subject requests (access, rectification, or erasure).
Added tools to obtain consent from guests and provide transparency about data handling.

Note: As a controller, you are responsible for ensuring your own compliance with GDPR requirements.

Security

Snappic prioritizes data security across all systems, infrastructure, and processes.

Servers are firewalled and regularly updated with the latest security patches.
Access controls and encryption are in place to protect stored and transmitted data.

Tools to Assist Users

Snappic provides built-in tools to help you comply with GDPR obligations:

1. Privacy Statement

Include a privacy statement under Event Options > Advanced in your event settings.

Example Statement:

We have procured this app from Algoritmo Limited. It enables you to take photos and link them to this event. You can also choose to share your photos on social media. When you take photos with this app, Algoritmo collects and stores your personal data on behalf of the organiser of this event. If you would like to know more about how your personal data is handled, please contact us directly at [insert your company details].

If you use AVA (Advanced Vision Analytics), also include:

We process aggregated information gathered from photos taken using Snappic (for example, the number of people in a photograph, their age range, and gender) for [insert purpose]. This does not include your personal data.

2. Data Capture Consent

When using Snappic’s Data Capture feature, you can add a consent checkbox to collect marketing permissions.

Example Setup:

Title: GDPR
Description: General Data Protection Regulation
Checkbox Text:
DO YOU WANT TO RECEIVE COMMUNICATIONS FROM [Company]?
If enabled, this means that you consent to [Company] using your contact details to send you information about its products and services. You can opt out at any time.

⚠️ Important: This checkbox must not be a required field to remain GDPR compliant.

Data Processing Agreement (DPA)

All processing activities by Snappic (the processor) on behalf of event professionals (the controllers) are governed by our End User License Agreement (EULA), which acts as the DPA.

All users must digitally accept the EULA before using Snappic.
Changes to the EULA or Privacy Policy are displayed via notifications on your Snappic dashboard.
White-labelled account holders are responsible for ensuring that their sub-accounts have relevant agreements in place.

GDPR Features and Supported Services

All Snappic features and services can be used in compliance with the GDPR.

However, controllers (event professionals) are responsible for ensuring they meet GDPR obligations.

Snappic continues to develop tools that support privacy and data protection, including:

FaceMatch and AVA (Advanced Vision Analytics) – both compliant with GDPR when used correctly.
Built-in consent and disclosure tools.
Secure storage and transfer protocols for personal data.

For more information, refer to the FaceMatch article.