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AI Background Removal with the Snappic App
AI Background Removal with the Snappic App

How to set up AI Background Removal with the Snappic app

Nicholas avatar
Written by Nicholas
Updated over a week ago

Here are the steps you need to follow so that you can enable the AI Background Removal feature for your next event!

  • We have 3 great options to assist you in your event, starting with the traditional green screen and now including the AI offline background removal or the Online background removal versions of this powerful feature!

  • All the fun of the traditional green screen without the need for a physical green backdrop)

Please note:

  • This feature is only available from app version 1.18. If you are using online background removal, please ensure that you have BG removal credits and a strong/reliable internet connection.

  • *If you do not wish to use credits, we do now offer an Offline AI Background removal which is available from app version 1.31

Enable Green Screen

  • First, enable the "Green screen" option, which can be found under your event's "Features" tab.

  • This will then lead you to the green screen setup page.

Edit your Green Screen Settings

Under the "Green screen" section, you will now be able to choose between 1 of the 3 background removal options, namely: "Chroma Key," "Offline," and "Online."

  • Chroma Key: For this option, you will need a physical green screen backdrop.

  • Offline AI Background Removal:

    • The offline AI BG removal will allow you to use the AI BG removal without an internet connection.

    • It does not require a physical backdrop.

  • Online AI Background Removal (Requires an active internet connection.): This will allow you to use the AI BG removal, which does not require a physical backdrop.

    • If you'd like to know the pros and cons of each option mentioned above, you can click here.

For purposes of this article, you can now select "Online (Requires an active internet connection) from the dropdown next to "BG Removal Type."

Once you select AI, then you will see another three settings pop-up.

  • Allow Retry on Failure: Enabling this setting will allow your guests to have the option to retry their BG removal if it does fail (BG removal could fail if there are connection issues).

  • Allow Skipping Process on Failure: Enabling this setting will allow your guests to have the option to skip the BG removal process if it fails.

  • AI Upload Requires Approval: Enabling this setting will allow the guest the option to approve their image before proceeding.

  • Once you are happy with your settings, you can upload your green screen background images/animations and click "Save changes."

Limiting which templates use AI

If you do not want to use BG removal credits on some templates, you can do this by going to the specific template and clicking on the "GS" button and then ticking "Disable AI Removal" (Burst Templates are disabled by default)


Top Up BG Removal Credits

Now that you have set up the green screen section, you can proceed to the "Accounts" tab and purchase "BG Removal Credits."

Now, you can start testing the background removal on your virtual booth event!

  • Please note that each background removal costs 1 credit, so if you have a 1 photo template, it will cost 1 BG removal credit, and if you have a 3 photo GIF, it will cost 3 BG removal credits.


How to test Background Removal

  • Go to the website (

  • To test background removal, please follow the link to remove. bg

If you would like to test on the Snappic app, please get in touch with the support team, and they will be able to add 20 BG Removal credits.

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