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Frequently Asked Questions
Frequently Asked Questions
Questions from you our users that will help you get going fast.
+4
15 articles in this collection
Written by
Julio Amorim,
Rossella Kruger,
Nicholas
and 4 others
Upgrading your event
Upgrading your Pro event
Written by
Leslie
Updated over a week ago
Billing History
Easily view and download your Snappic receipts.
Written by
Rossella Kruger
Updated over a week ago
Sharing via text to multiple guests
How to share via text to multiple guests
Written by
Nicholas
Updated over a week ago
Website embedding via HTML <iframe> code
This guide explains how to embed either a virtual event; live slideshow and/or microsite gallery.
Written by
Veronique
Updated over a week ago
Downloading and Saving GIFs, Bursts or Videos
Guests can enjoy an easier way to save their GIFs, bursts and videos now.
Written by
Graham Joseph
Updated over a week ago
Deleting photos
How to delete photos off the online gallery as well as on the iPad gallery.
Written by
Nicholas
Updated over a week ago
Analytics with Snappic
A comprehensive guide on the analytics captured by Snappic
Written by
Nicholas
Updated over a week ago
The difference between Surveys, AVA, Event Analytics and Guest Data Capture
Differentiating between the information that can be captured per event
Written by
Rossella Kruger
Updated over a week ago
Snappic Premium Features
A breakdown of our features
Written by
Nicholas
Updated over a week ago
Supported Devices
Which iPads are supported by Snappic
Written by
Damir
Updated over a week ago
Still and GIF Zoom
Why do my GIFs have a different Zoom to Stills
Written by
Julio Amorim
Updated over a week ago
Gallery storage period
How long do Photos/GIFs/Bursts stay active
Written by
Julio Amorim
Updated over a week ago
Why did my sessions not upload?
No photos showing on the dashboard or in the gallery
Written by
Damir
Updated over a week ago
Do the micro-sites/galleries contain Snappic branding?
Written by
Damir
Updated over a week ago
Do I need internet access for my event?
Does SNAPPIC run offline? YES and here's how...
Written by
Rossella Kruger
Updated over a week ago