Frequently Asked Questions
Questions from you our users that will help you get going fast.
How To Upgrade Your Pro Event
Billing History
Website embedding via HTML <iframe> code
Downloading and Saving Photos, GIFs, Bursts, or Videos
Delete photos & videos from an event
Analytics with Snappic
The difference between Surveys,
AVA, Event Analytics and
Guest Data Capture
Supported Devices
Why Does my Burst Zoom
Gallery storage period
Why did my sessions not upload?
Do the Microsites/galleries contain Snappic branding?
Do I need internet access for my event?
Re-queue your sessions.
Pending Session Uploads